Great customer experiences create great business results – Gastspiel analyse, organise and optimise a company’s service performance. Together with the client’s input, they scrutinise service both on the ‘stage’ and behind it; resulting in enthusiastic customers, motivated staff members and an extraordinary experience. When it comes to products, it can be tough for businesses to differentiate themselves from their global competitors. The decisive factor for success lies in providing the perfect service. This in turn improves the customer’s experience and ultimately the business’s profile with customers, rendering it yet more extraordinary and authentic than the rest of the market.